FAQ

Below are answers to commonly asked questions. Deciding to seek counselling can take time so please feel free to reach out by email, phone or by using the contact form. I would be glad to answer any further questions or concerns you may have.

When you book your first appointment, you’ll receive a brief intake form along with a privacy policy statement and informed consent information. Completing these forms will ensure we can use our time together effectively. The first session will be an opportunity for you to speak about what led you to seek counselling and what you’d like to achieve through counselling. It is also an opportunity for me to explain more about how I work and how I can best support you.

In each session, I work collaboratively with you to allow you to talk about your thoughts, feelings and experiences. I may provide observations or questions to help you clarify your perspective and find a deeper understanding of issues. My approach is empathic, non-judgemental and trauma-informed. I listen actively and help you to process your thoughts and experiences. I guide you to process difficult emotions, let go of the past and become more focused on how you’d like to show up for your life. Beyond talk therapy I may integrate art based activities, the use of metaphor and narrative, to access and process deeper held beliefs and experiences. At all times this is guided by what you believe will be most beneficial for you.

I recommend coming to counselling on a weekly or fortnightly basis for at least five sessions to get the most of the counselling process. However, the number of appointments is highly personalised and based on your preferences. I will work with you to identify what you would like to achieve out of counselling and come up with an approach that suits you. Some people like to come once to work on a specific concern for a one-off session, while others come for regular sessions over a number of months or even years.

You do not need a Mental Health Treatment Plan or a referral to access counselling services. If you have a recent referral letter please feel free to email it to me before your first appointment so I can understand your needs better and determine if I can support you or refer you to another provider.

Currently in Australia, registered counsellors are unable to provide Medicare rebates. We do our best to price our services so that your out-of-pocket expenses are lower than the out-of-pocket costs you would incur using a Mental Health Treatment Plan.

I am actively working toward further professional development and specialised training so that I can provide private health fund rebates in the future. Rebates will be detailed here as they become available.

I will provide you with an invoice at the end of each session with payment details.

I understand that life happens and appointments are occasionally missed. I kindly ask that you provide as much notice as possible if you cannot attend your appointment so that I can offer the time to another person.

Not Sure Where to Start?

Book a 15 minute consult with me to explore your questions, concerns and goals and learn more about my approach to supporting you. I know choosing a therapist that feels right can take time and I’m happy to support you or recommend other therapists if this best supports your goals.

free 15-min consult

Location

I am located at North Canberra Counselling in Turner, ACT – with free onsite parking or a 5 minute walk from the Elouera Light Rail Station and Northbourne Avenue.
info@carolinerees.com.au
0475 442 628
North Canberra Counselling

Unit 7, 9 McKay Street, Turner, ACT, 2612

Hours
Wednesday

Thursday
Friday

9am – 5pm (online)

9am – 5pm (online) 9am – 5pm (F2F)